Register for an IRCC secure account - Canada.ca
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Canada.ca Immigration and citizenship My application IRCC secure accountIRCC secure account : Register
You need to register to use the IRCC secure account.
Check if this is the right account for you
Apply for these applications work permits Express Entry (immigrating as a skilled worker) International Experience Canada extending work and study permits visitor records (to stay in Canada longer) change your school (if you have a study permit) change conditions on your work permit Canadian citizenship certificates (proof of citizenship) search of citizenship records temporary health benefits for refugees and protected persons (the Interim Federal Health Program)You might also need to use this account for these applications, depending on your situation:
study permits ( only if you’re applying with a family member who is applying for a work permit) some visitor visas ( get visitor visa instructions for your situation)If your application isn’t listed, review your program content to get instructions on how to apply:
Visit Canada (includes visas and electronic travel authorizations) Immigrate to Canada (includes family sponsorship, Express entry and other economic immigration programs) Work in Canada (includes work permits and International Experience Canada) Study in Canada (includes study permits and extensions) Canadian citizenship (includes applying for citizenship and proof of citizenship) Refugees and asylum (includes asylum claims and sponsoring refugees) Check the status of these applications applications you submitted in this account these paper applications (after you link the application to your account ): Agri-Food Pilot Atlantic Immigration Pilot Atlantic Immigration Program Caring for children Caring for people with high medical needs electronic travel authorization (eTA) Express Entry family sponsorship (excluding applications to become a sponsor) Home Child Care Provider Pilot Home Support Worker Pilot in-Canada live-in caregivers in-Canada protected persons and convention refugees (excluding dependant applications) Interim Federal Health Program International Experience Canada (IEC) permanent resident card Provincial Nominee Program Quebec entrepreneurs Quebec investors Quebec-selected skilled worker Rural and Northern Immigration Pilot self-employed persons (including Quebec) start-up visa study permit and extension Temporary Resident to Permanent Resident Pathway (TR to PR Pathway) visitor visa visitor record work permit and extensionCan’t find your application? Get instructions on how to check your application status.
Upload requested documents for these applications applications you submitted in this account ( only if we ask you for the document) electronic travel authorizations (eTA) ( only if we email you about submitting your documents)Get more help with submitting documents we request.
Choose how you'll register and sign in
Option 1: GCKey username and password : Option 1 of 2
Register with a GCKey username and password You have a GCKey username and password Select Register with a GCKey username and password . Enter your GCKey username and password to sign in. You don’t have a GCKey username and password Select Register with a GCKey username and password . Select Sign up on the Welcome to GCKey page to create a GCKey username and password. Follow the prompts to: set up your security questions and answers enter your recovery email address GCKey helpGCKey is not an account.
You still have to create an account in the IRCC secure account if you already have a GCKey username and password. This will match your GCKey username and password to your IRCC secure account profile.
You can use the same GCKey username and password:
to register and sign into any Government of Canada account or portal that uses GCKey on different computers, phones and web browsersKeep your browser updated to avoid technical issues.
Get more help with GCKey
Option 2: Canadian Interac ® Sign-in Partner : Option 2 of 2
Register with Interac ® Sign-in PartnerYou may be able to sign in privately through your Canadian bank or credit union. Use your online banking ID and password to sign in.
Banks and credit unions that are Sign-In Partners: Affinity Credit Union Alberta Treasury Branches BMO Financial Group Caisse Alliance CIBC Canadian Imperial Bank of Commerce Coast Capital Savings Conexus Credit Union connectFirst Credit Union Desjardins Group (Caisses Populaires) Libro Credit Union Meridian Credit Union National Bank of Canada RBC Royal Bank Scotiabank Servus Credit Union Simplii Financial Steinbach Credit Union Tangerine TD Bank Group UNI Vancity WealthsimpleIf your bank or credit union isn't on this list, you must register for an account with a GCKey username and password .
We don’t share your account information with any Sign-In Partner bank or credit union. They also don’t share your banking information with us.
Already have an account? Sign in to the IRCC secure account
Help with your account
You forgot your GCKey password or usernameRead the instructions for your situation.
Forgot your username and password Follow the steps to recover your username first . Once you have your username, follow the steps to recover your password . You lost or no longer use the email you registered with Sign up for a new GCKey username and password. Create a new account in the IRCC secure account.You may not be able to find your application in your new account. You may need to link your application to your new account .
Forgot your username If you have a recovery email address Select GCKey username and password . Select Forgot your username? on the Welcome to GCKey page. Enter your recovery email address on the Recover Username Step 1 of 2 page. You provided your recovery email address either when you signed up for a GCKey username and password or at a later time. Select Continue . You'll be brought to a page that explains where we’ll email your username and what to do if you don't receive the email. Select Continue again. Check your email. You should get an email from the Government of Canada with your GCKey username. Sign in with your username and password on the Welcome to GCKey page. If you don’t have a recovery email address Select GCKey username and password . Select Sign up on the Welcome to GCKey page to create a new GCKey username and password. Create a new account in the IRCC secure account.During this process, you may be able to:
recover your account link your existing applications to your new account Forgot your password Select GCKey username and password . Select Forgot your password? on the Welcome to GCKey page. Enter your GCKey username. Select Continue . If you used an email address when signing up for your GCKey username, then reset your password with your email address . If you didn't use an email address to sign up, then reset your password using recovery questions . Password reset using an email address Enter your email address. Check your email account. You should get an email from the Government of Canada with a confirmation code. Enter the confirmation code on the Forgot Your Password Step 2 of 4 page. This page should load automatically after you enter your username and select Continue on the previous page. Select Continue . Enter the answer to the recovery question you’re prompted with in the My Recovery Answer field. Select Continue . Enter a new password in the New Password field. Re-enter that same password in the Confirm New Password field. Select Continue . Select Continue again on the Forget Your Password Complete page. Password reset using recovery questions Select Recovery Q&A in the Recovery Questions and Answers box on the Forget Your Password Step 2 of 4 page. Enter your answers in the My Recovery Answer , My Memorable Person Answer and My Memorable Date fields. You should find the questions and hints above each field. Enter a new password in the Create Your New Password field. Enter the same password in the Confirm Your New Password field. Select Continue . Select Continue again on the Forget Your Password Complete page. If you correctly answered all the recovery questions, you'll automatically be brought to this page.Get more help with GCKey
GCKey revokedYou can’t recover your GCKey username and password if they were revoked. They can be revoked if:
your username and password are compromised you haven’t used GCKey in the last 2 years Don’t use the same username and password you use for GCKey for any other online accounts.If your GCKey username and password were revoked, you can choose a different Sign-In method or sign up for a GCKey username and password again.
To sign up for a new GCKey username and password:
Select GCKey username and password . Select Sign up on the Welcome to GCKey page to create a new GCKey username and password. Create a new account in the IRCC secure account.During this process, you may be able to:
recover your account link your existing applications to your new account More help options Help CentreFind answers to questions about
common technical issues GCKey and Sign-In Partner other topics GCKeyFor more information and help:
read the GCKey help page our answers to common GCKey questions review the help options in the menu after you select GCKey username and password Contact the GCKey Service DeskGCKey representatives can only help with GCKey issues (including multi-factor authentication) . They don’t have access to any Government of Canada account or application information.
Canada and the United States: 1-855-438-1102 Text telephone (TTY/TDD): 1-855-438-1103 Outside Canada and the United States: 1-800-2318-6290GCKey representatives are available to assist you by phone year round, 24 hours a day, 7 days a week.
Sign-In PartnerFind help and frequently asked questions in the Sign-In Partner menu after you select Interac ® Sign-In Partner .
You can also read our answers to common Sign-In Partner questions .
GCKey two-factor authenticationTwo-factor authentication protects your account. You need to choose a second authentication method (other than your username and password) to use each time you sign in.
Set up your two-factor authentication method
Change your two-factor authentication method
You need access to your existing email or authenticator app, or to your saved recovery codes.
If you have access to your two-factor authentication method Sign in to your account with your GCKey username and password. Select Continue on the Welcome page. Use your current two-factor method. On the Authentication success page, select Change your two-factor authentication . On the Two-factor authentication page, follow the prompts to set up two-factor authentication again. Save your new recovery codes somewhere safe. Your old codes will no longer work. If you don't have access to your two-factor authentication method You have recovery codes: Sign in to your account with your GCKey username and password. Select Recover account on the two-factor authentication page. Enter one of the recovery codes you saved when you first set up two-factor authentication. Select Change your two-factor authentication on the authentication success page. Follow the prompts to set up two-factor authentication again. Save your new recovery codes somewhere safe. Your old codes will no longer work. You don’t have recovery codes: Sign up for a new GCKey username and password. Create a new account in the IRCC secure account. Follow the prompts to set up two-factor authentication again. Save your new recovery codes somewhere safe. Your old codes will no longer work.During this process, you may be able to:
recover your account link your existing applications to your new account Contact the GCKey Service DeskGCKey representatives can only help with GCKey issues (including two-factor authentication) . They don’t have access to any Government of Canada account or application information.
Canada and the United States: 1-855-438-1102 Text telephone (TTY/TDD): 1-855-438-1103 Outside Canada and the United States: 1-800-2318-6290GCKey representatives are available to assist you by phone year round, 24 hours a day, 7 days a week.
Get more help with two-factor authentication
Change your Sign-In PartnerIf you moved to a new bank or credit union, you may be able to switch your Sign-In Partner:
Select Canadian Interac ® Sign-In Partner . Select Switch My Sign-In Partner from the menu on the Select a Sign-In Partner page. Follow the steps to change your Sign-In Partner.Find another government account
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There are many accounts, for different services, across the Government of Canada. Find the service you need.